Terms & Conditions
Thank you for contacting happymoneyshopper.com, by using our website and filling in the online forms you are agreeing to these terms and conditions so that we can deliver to you the correct quote from our suppliers who are based in the UK. If you are not sure or disagree with these terms of use, please refrain from using our website. Our suppliers are professional UK based companies and are covered by the data protection act. If you are in anyway unhappy or not sure with any aspect of these Terms and Conditions or have any further questions, please contact us at happymoneyshopper.com by filling in one of our online forms or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Our Customer Service
Our mission is to provide excellence value for money services for all, we only deal with companies who treat on another with respect, fairness and honesty and appreciate each other’s diverse needs and expectations. We trust these companies and we want to be open with what we do and be responsible and commercially aware in all by providing a professional service. The companies that we deal with will endeavour to find you the best and the most competitive price and are upfront with any fees. Happymoneyshopper.com aims to source the best products to suit your needs; however we do not offer advance or make recommendations. We will ask you to fill in the online forms and our customer service representatives will aim to call you back within 24hours, you will then be called and asked various questions from the companies that represent us, you will then have to make your own choice what is best for you and how to proceed, and you are under no obligation to take that product.
happymoneyshopper – Consumer information
At happymoneyshopper.com we will we refer you to one of our partners to provide you with a quotation based on the information you have filled in on the online forms. You are responsible for this information you have provided us and it is essential that all the information and answers are true and accurate and that you have also disclosed any relevant facts. If you do provide accurate information and disclose all relevant facts this could lead to your quotes to be invalid and any policies that you take out completely invalid, this could make you liable for any third party costs in event of any accidents. Before accepting any policies please check all information that you have is correct and you have disclosed any relevant facts, as withholding information, or not making untruthful statements could lead to invalid claims and claims that may not be paid. It is therefore imperative that you read the company’s terms and conditions for the products you have chosen, when they are sent to you to check that you understand and agree with them. The companies that you give you a quote and the policies which are sent to you when you take out the product, will not be the same as ours and you will be agreeing to there’s when you accept their quotation. It is therefore important that you should read all documentation that is sent to you in the post or via email and ensure that you are aware of the cover, limits and that you understand there terms and conditions fully. Happymoneyshopper.com recommends that you check your details that you submitted are correct and are fully aware of their conditions and warranties as failure to comply with them could invalidate your policy that you have taken out.
If you have provided false information, it is your responsibility to identify the error or mistake to the companies involved. Happymoneyshopper.com and Green-Shoots-Solutions Limited do not accept any responsibility to you if your policy is invalid because you made a mistake in providing the correct information or failed to disclose all the relevant facts to our companies that represent happymoneyshopper.com. If for any reason you think you have not provided the correct information to the relevant company who is dealing with your quotation then you must contact the proposed company which gave you the quotation immediately before accepting the quotation.
Happymoneyshopper.com, complaints procedure
Happymoneyshopper.com aims to provide a high quality of service to its customers and if on the rare occasions when you feel we have not achieved this, perhaps you would like to tell us why so we can improve our service for the future. How do you do this? Well, you can fill in our online form or email us at
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and we will look into resolving the matter as quickly and as fairly as possible. Any complaints will be looked at in a positive manner as we aim to please.
We ensure that the companies we deal with have highly professional staff that are fully trained to deal with your quotations in a sensitive, clear and respectful manner. We will treat everyone fairly and impartially and we will be non judgmental and objective in our approach. If we are unable to provide a quotation we will act on it as soon as possible and direct you to an appropriate alternative.
What happens with your complaint at happymoneyshopper.com
We will log your details onto out computer system and we aim to reply with 14 working days, if we are unable to resolve your complaint we will send you an acknowledgement of your complaint with 5 working days. The appropriate person will then contact you and investigate your complaint and contact you back within 14 days. Happymoneyshopper.com takes complaints seriously and learns from customer feedback and responses. If you complaint relates to a one of companies that we trade with or relates to third party’s policy, we will then forward your complaint to the relevant company on your behalf and we will supply you with their contact details. The third party company will then contact you direct to resolve the matter and issue their complaints standards to you.
Accessing happymoneyshopper.com website
Accessing our website is permitted on a temporary basis and happymoneyshopper.com reserve the right to withdraw or amend the website and services we provide without notice. Happymoneyshopper.com will not liable if, for any reason, our website is unavailable at any time or for any period. Happymoneyshpper.com cannot guarantee that our website will be compatible with all hardware, software or assistive technologies that may be used by visitors to our website. Happymoneyshopper.com cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
As a consumer you are responsible for making all arrangements necessary for you to have access to our happymoneyshopper.com website. As a consumer you are also responsible for ensuring that all persons who access our happymoneyshopper.com website through your internet connection are aware of these terms, and conditions that they comply with them.
Happymoneyshopper is not responsible to you for the following:-
Happymoneyshopper is not responsible if the data, material and information on this website is inaccurate or if there are any errors or omissions in the data, material and information. Happymoneyshopper.com has been developed for your personal use.
Happymoneyshopper will respect your privacy of anyone who visits the site.
Happymoneyshopper.com may contain links to websites not developed and maintained by happymoneyshopper.com and these companies are not covered in this statement or in our terms and conditions.
Happymoneyshopper.com does not monitor, verify or endorse data, material and information submitted or provided by third parties which included on the website and you should beware that happymoneyshopper.com is not responsible if the data, material and information on these third parties websites.
Happymoneyshopper.com will not be held responsible for under any warranty that happymoneyshopper.com website is virus free or anything else which may have a harmful effect on any technology.
Happymoneyshopper.com is not responsible for any unauthorised access or loss of personal information that is beyond our control.
Happymoneyshopper.com is not responsible for any losses you may suffer by relying on any commentary or postings on our website.
Further happymoneyshopper.com information
The happymoneyshopper.com website is intended for use of UK residents only and applications from non-UK residents will not be accepted. These terms and conditions shall be governed by and interpreted in accordance with the Laws of England and Wales.
Happymoneyshopper.com - Language
At happymoneyshopper.com we make every effort is made to ensure that the English used in this site is clear, simple and straightforward to read.
Happymoneyshopper.com – Further Information Continued
Happymoneyshopper.com reserves the right to take legal action against any person or company who uses our website and/or services for commercial use or in any other unauthorised manner. This includes (but is not limited to ) a breach of copyright, processing multiple quotes for other customers or companies and other companies checking their prices against those presented on this website.
Happymoneyshopper.com website is protected by the copyright laws and all such rights are reserved.
On the happymoneyshopper.com website there may be at times other materials posted on our website they are not intended to give advice and such advice should not be relied upon. At happymoneyshopper.com we disclaim all liability and responsibility arising from any materials which are placed by any visitor to our website or by anyone who could be informed of this materials contents.
Happymoneyshopper.com IT Information
At happymoneyshopper.com we cannot accept responsibility for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from our website. You also must not attack our website via denial-of service attack or a distributed denial-of service attack. If you do then you could be breaching these terms and conditions and therefore you would commit a criminal offence under the Computer Misuse act 1990. At happymoneyshopper.com we reserve the right to amend these terms and conditions at any time. Please note that all communications over the internet, such as emails/webmail’s, are not secure unless they have been encrypted. With Emails over the internet they may route through a number of different countries before being delivered as this is how the internet can sometimes work, therefore we cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Happymoneyshopper Disclosure
Our website is a marketing website and our companies/partners which we deal with will over you a comparison of different products. We therefore will disclose information which goes into our online forms to our partner websites and companies for the sole purpose for us to provide you with the quotations on the requested products. By using our happymoneyshopper.com website you are giving us permission to use your data in this way and submitting information to our website, you consent to the processing of this data about you, by us and other product services. Happymoneyshopper.com may also use the information you supply to us to keep you informed of any new products or remind you when your renewal may be due.
Confidentiality
At happymoneyshopper.com we will treat all you personal information as private and confidential. As per our terms and conditions we will not disclose any of your information to anyone. However we would like to point out though to our obligations to disclose information in the following four exceptional cases permitted by law. These are where we are legally compelled to do so, where there is a duty to the public to disclose, where disclosure is required to protect our interest, and where disclosures are made at your request or your consent.
Please note at happymoneyshopper.com your policy details will be added to the Motor Insurance database (MID), run by the Motor Insurers Information Centre (MIIC). This could or may be consulted by the Police in order to establish who is insured to drive the vehicle. Further information can be obtained at www.miic.org.uk.
Further Information regarding Credit searches
The companies that we use may use credit scoring system as per many financial services providers. These systems will carry out checks with credit references and fraud prevention agencies. This check will include electoral roll and credit information. These checks are registered as general insurance searches and may be viewed by other companies when you apply for credit or insurance. Any financial service quotes you submit will only do a credit check once you have decided on a particular product or supplier. Every application you submit for a loan may affect your credit scoring so you may wish to keep applications to a minimum for your credit ratings. This is not happening specifically because you are using our website. This may happen if you get a quote via the internet or telephone for any of these services. At happymoneyshopper.com we do not carry out these credit searches on our website, our partners or the companies we pass your information to may choose to do so if you choose to apply for credit or insurance.
